MSL provides independent medical reports and rehabilitation services to legal and insurance industry professionals. Our specialist team provide a seamless reporting process from first notification to arranging a medical assessment to delivering a comprehensive liaison service.
Your client will be allocated a dedicated claims handler who will work closely with them to ensure a first-class service.
Using our purpose built medical reporting system, our expert claims handlers will:
Liaise with the client to arrange an appointment with a professional medical expert local to them
Receive and review all medical reports before submitting to the solicitor
Liaise with the solicitor and medical expert regarding amendments to the report
Submit the final report and raise an invoice for costs
The team provide all this while adhering to the strict rules and regulations put in place by MedCo.
We also arrange for clients to undergo rehabilitation to ensure they are able to return to pre-accident condition following a road traffic collision. Upon receiving instruction from the solicitor, our team will:
Liaise with the client to determine the level of rehabilitation required to directly aid recovery
Continue to offer support throughout their physiotherapy attendance to ensure the appointments are benefitting the client. If not, alternative medical support will be offered
Arrange a suitable appointment with a physiotherapist, or other expert which best fits the client’s needs
Raise and submit a final invoice once the client has returned to pre-accident health through successful completion of physiotherapy
The team are supported by an HPC registered physiotherapist who continually provides guidance and advice to aid in the recovery of the client.
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